Government Requests Terms & Process

1. General Principles

Vexor cooperates with government authorities only when legally required and under strict compliance protocols. We balance public safety obligations with user privacy protection, ensuring that all requests meet the standards of necessity, proportionality, and due process.

• Vexor complies only with valid, properly scoped, and lawfully issued requests.
• All government requests must originate from authorized public authorities.
• Requests must be supported by appropriate legal authority under the jurisdiction in question.
• Vexor will notify affected users whenever legally permitted, unless prohibited by a gag order or active investigation.
• Vexor rejects mass surveillance, bulk data disclosures, or attempts to bypass legal requirements.

Vexor does not provide unrestricted access, backdoors, or live monitoring capabilities to any government.

2. Valid Request Requirements

To be processed, government requests must include complete and verifiable information. Incomplete, overly broad, or unlawful requests will be denied or returned for clarification.

• Official Authority Verification: Name of agency, officer details, badge number, and official contact email.
• Legal Basis: Court order, search warrant, subpoena, emergency authority, or statutory mandate.
• Specific Identifiers: Usernames, account IDs, URLs, timestamps, or transaction metadata.
• Scope Limitations: The request must be targeted and non-abusive in breadth or intent.
• Jurisdiction: Vexor validates whether the requesting entity has legal jurisdiction over Vexor.

3. Types of Requests Vexor May Process

Subject to legal review, Vexor may process the following types of government and law enforcement requests:

• Basic Subscriber Information
  Includes account registration details, email, phone (if available), and sign-up metadata.
• Content Removal Orders
  Legally mandated content restrictions or takedown orders, including defamation rulings, safety-related removals, or illegal content notices.
• Preservation Requests
  Temporary preservation of account data for up to 90 days, pending valid legal process.
• Emergency Disclosure Requests
  For imminent threats to life or serious bodily harm. These are handled with high priority, in line with international legal standards.

All actions are logged internally and audited periodically for compliance integrity.

4. Submission Channel

All government and law enforcement requests must be sent through official channels:

Email (Official Contact): law@vexor.to
Note: Requests must originate from an official government email domain. Vexor may perform additional verification steps when necessary.

5. Appeals & Denials

Vexor rejects government requests that do not meet legal, ethical, or jurisdictional requirements. When a request is denied, the requesting agency will receive an explanation whenever permissible.

• Requests lacking a valid legal basis
• Overbroad or disproportionate demands
• Requests that conflict with privacy laws (GDPR, ePrivacy, etc.)
• Requests outside the issuing authority’s jurisdiction
• Requests seeking bulk data, mass surveillance, or non-specific data harvesting

Agencies may resubmit corrected or legally supported requests. Users may appeal government-mandated content restrictions in accordance with applicable law.

6. Contact & Additional Information

For legal inquiries, escalations, or cross-border compliance matters:
Law Enforcement Contact: law@vexor.to
Legal Department: legal@vexor.to
Emergency Threat Reports: emergency@vexor.to