Friendium Anti-Harassment Filters Policy
This Anti-Harassment Filters Policy explains how Friendium deploys automated and user-controlled filtering systems to prevent harassment, abuse, intimidation, and unwanted interactions, while preserving legitimate speech on a real-identity social network operated by Nexa-Group.
1. Purpose & Safety Objectives
Friendium is designed to foster respectful, authentic interaction between real people. Anti-harassment filters exist to proactively reduce harm, minimize exposure to abusive content, and empower users to control their experience without requiring constant manual moderation.
These systems are a core component of Friendium’s safety architecture and complement Community Standards, Reporting mechanisms, and human review.
2. Scope of Filters
Anti-harassment filters apply across multiple interaction surfaces, including:
- Comments and replies
- Direct messages (DMs)
- Mentions and tags
- Profile posts and wall interactions
- Group discussions and event comments
3. Categories of Filtered Content
Filters may automatically detect, flag, limit, or block content associated with:
- Harassment, bullying, or intimidation
- Hate speech or discriminatory language
- Threats of violence or harm
- Sexual harassment or degrading remarks
- Repeated unwanted contact
- Obscene or aggressive language patterns
4. Keyword & Phrase Filtering
Friendium uses keyword-based filtering to identify commonly abusive or harmful terms. Users may also:
- Add custom keywords to personal filter lists
- Block phrases associated with harassment
- Filter content in multiple languages
- Apply filters selectively to comments or messages
5. Behavioral Pattern Detection
In addition to keywords, Friendium evaluates behavioral signals, including:
- High-frequency messaging to a single user
- Repeated negative interactions across posts
- Coordinated harassment patterns
- Escalating tone or language severity
These systems are designed to identify harassment even when explicit slurs are absent.
6. Automated Action Types
Depending on severity and context, filters may:
- Hide content from the recipient
- Require manual approval before display
- Limit visibility to the sender only
- Trigger warning screens
- Escalate content for human review
7. User-Controlled Filter Settings
Users can customize their anti-harassment protections by:
- Enabling strict, standard, or relaxed filtering modes
- Filtering content from non-connections
- Restricting messages from newly created accounts
- Blocking repeated commenters automatically
8. Protection for Vulnerable Users
Additional safeguards may be automatically enabled for:
- Minors and young adults
- Users experiencing active harassment campaigns
- Users targeted due to protected characteristics
- Users involved in sensitive or high-risk discussions
9. Transparency & Explainability
When content is filtered or limited, Friendium may provide:
- Notifications explaining the restriction
- General reasoning categories (e.g., harassment detection)
- Links to relevant policies
To prevent abuse of the system, exact detection thresholds are not disclosed.
10. False Positives & User Appeals
Friendium acknowledges that automated systems are not perfect. Users may:
- Appeal filtered or restricted content
- Request human review
- Provide contextual explanations
Successful appeals may improve future filter accuracy.
11. Interaction With Other Safety Systems
Anti-harassment filters work alongside:
- Blocking and muting tools
- Restricted lists
- Reporting & escalation workflows
- Repeat offender tracking
12. Enforcement Escalation
Repeated triggering of filters may lead to:
- Temporary messaging or commenting limits
- Account feature restrictions
- Mandatory safety acknowledgments
- Suspension or permanent removal
13. Good-Faith Expression
Filters are not intended to suppress respectful disagreement, satire, or critical discussion. Friendium balances safety with freedom of expression by evaluating intent, context, and harm.
14. Legal & Regulatory Alignment
Filtering systems are designed to support compliance with global online safety, anti-harassment, and child-protection laws, while respecting lawful speech rights.
15. Continuous Improvement
Friendium regularly updates filter models based on:
- User feedback
- Moderator review outcomes
- Emerging abuse patterns
- Regulatory guidance
16. Policy Updates
This policy may be revised as new risks, technologies, or legal obligations arise. Continued use of Friendium constitutes acceptance of updated filtering practices.
17. Contact & Support
Safety & Harassment Reports: safety@friendium.com
Policy Questions: trust@friendium.com
User Support: support@friendium.com
