User Suspension & Enforcement Guidelines

1. Enforcement Objectives

Vexor’s enforcement framework is designed to:

• Protect users from harm, abuse, exploitation, and illegal activity.
• Preserve the trust, safety, and integrity of the platform ecosystem.
• Ensure consistency and fairness across all enforcement actions.
• Provide clear remediation pathways, notifications, and appeal options.
• Support compliance with global safety, regulatory, and legal requirements.

2. Types of Enforcement Actions

Depending on severity and context, Vexor may apply one or more enforcement actions:

• Content Removal — Deleting violating videos, comments, messages, or media.
• Warnings — Educational notices that explain violations and link to policies.
• Feature Restrictions — Temporary limits on posting, commenting, messaging, live streaming, or monetization tools.
• Temporary Suspension — Short-term account lock (hours to weeks), prohibiting sign-in or posting.
• Permanently Terminated Accounts — Irreversible removal of accounts due to severe or repeated violations.
• Shadow Restrictions / Visibility Limits — Reduced visibility of content in feeds or search where necessary to prevent harm.
• Monetization Suspension — Temporary or permanent loss of payout eligibility for Creators violating policies.
• Device or IP Restrictions — For severe or repeated violations.

3. Strike System & Warning Levels

Vexor uses a progressive strike system to encourage compliance:

• First Offense (Warning) — Educational content and policy guidance; no severe penalties.
• Second Offense (Temporary Restriction) — Short-term limitations on features (e.g., 48–72 hours).
• Third Offense (Extended Suspension) — 7–30+ day suspensions, monetization limits, visibility reduction.
• Severe Violation / Immediate Termination — CSAM, terrorism, sexual exploitation, explicit criminal acts, severe threats, and other high-risk violations result in instant permanent account termination with no warning required.

Strike severity resets may occur after safe behavior over a period of time, depending on risk category and region.

4. Categories of Violations & Typical Enforcement

Common violation categories and their standard responses include:

• Child Safety / CSAM — Immediate removal, permanent ban, mandatory law enforcement reporting, preservation of evidence.
• Sexual Content & Nudity Involving Minors — Instant permanent termination and reporting obligations.
• Violent Threats / Terrorism / Extremism — Immediate removal, termination, and coordinated reporting with authorities.
• Hate Speech & Harassment — Warning → removal → temporary suspension → permanent ban for repeat offenders.
• Spam, Scams & Fraud — Removal, payout freezing, account lock, financial investigations, collaboration with payment partners.
• Copyright Infringement — Removals via DMCA; repeat offenders may lose posting privileges or face termination.
• Impersonation — Content removal, identity verification request, account rename, suspension, or termination.
• Self-Harm or Suicide Content — Removal, support prompts, safety resources, potential emergency escalation.

5. Evidence & Recordkeeping

To preserve enforcement integrity and auditability, Vexor securely records:

• Content snapshots and metadata
• Moderation logs and reviewer decisions
• AI model confidence scores
• User and reporter information (where applicable)
• Escalation notes and timestamps
• Law enforcement request logs

Records are retained according to Nexa Group’s retention policies and global legal obligations.

6. Notification & Transparency

When enforcement action is taken, Vexor typically provides:

• Clear explanation of the violation category
• References to relevant Community Guidelines
• Duration of enforcement action
• Link to appeal the decision

Some details may be limited in cases involving safety risks, legal requirements, or ongoing investigations.

7. Appeals & Reinstatement Process

Users may request human review for any enforcement action:

1. Submit Appeal — In-app appeal or email appeals@vexor.to with case details.
2. Independent Review — Appeal is reviewed by a specialist team not involved in the original decision.
3. Outcome Communication — Users receive an explanation and, if reversed, reinstatement of content or account.

Appeals involving child safety, imminent harm, or severe threats are prioritized.

8. Monetization & Payout Impact

Enforcement actions may affect Creator Monetization eligibility:

• Temporary suspension of payouts
• Loss of monetization features (e.g., gifts, live earnings)
• Reversal of fraudulent earnings
• Permanent removal from monetization programs for repeat or severe violations

9. Repeat & Coordinated Abuse

Vexor detects and dismantles coordinated or repeated abuse, including:

• Bot networks or inauthentic account clusters
• Coordinated inauthentic influence operations (CII)
• Mass-produced harmful content
• Fraudulent monetization schemes
• Organized impersonation or scam networks

10. Temporary Measures During Investigations

To preserve evidence and protect users, Vexor may implement:

• Temporary account locking
• Content visibility restrictions
• Data preservation holds
• Internal escalation to safety or legal teams

11. Geographic & Regulatory Variations

Enforcement may vary based on:

• Local laws (EU DSA, UK Online Safety Act, COPPA, etc.)
• Regional safety standards
• Government-mandated restrictions

12. Third-Party Reporting & Rights Holders

Vexor partners with rights holders, safety organizations, and verified reporting partners. Some reports may be fast-tracked for immediate enforcement.

13. Prevention & Education

Vexor prioritizes prevention by using:

• In-app educational prompts
• Guideline reminders during posting
• Contextual safety tips
• Creator compliance training for monetizing users

14. Policy Updates & Changelogs

Enforcement rules and severity thresholds are reviewed and updated periodically. Significant updates are announced through change notices and platform communications.

15. Contact & Escalation

Appeals: appeals@vexor.to
Safety Team: safety@vexor.to
Legal & Compliance: legal@vexor.to

16. Enforcement Metrics & Transparency

Vexor publishes quarterly and annual enforcement metrics, including:

• Volume of content removals by policy category
• Number of suspensions and permanent bans
• Appeal submission counts and reversal rates
• Law enforcement request statistics

17. Updates to These Guidelines

These Enforcement Guidelines may be updated at any time to reflect regulatory changes, operational learnings, or safety needs. Continued use of Vexor after updates constitutes acceptance of revised guidelines.