Crisis Comms for Organizations

1. Purpose of Crisis Communications

Vibble provides dedicated tools for organizations to issue public statements and safety-critical updates. These tools ensure:

• Rapid dissemination of accurate information
• Clear identification of official accounts
• Prevention of impersonation during emergencies
• Minimization of public confusion or panic
• Integrity and verifiability of crisis-related communications

2. Eligible Organizations

Only the following groups may use Crisis Communications tools:

• Verified government agencies
• Emergency services (fire, police, medical)
• Utility companies and critical infrastructure providers
• Large enterprises communicating major operational disruptions
• Public transportation authorities
• Healthcare institutions

3. Crisis Communication Badge

During approved events, Vibble may apply a temporary Crisis Comms Badge to an organization’s posts. This badge:

• Indicates the message is verified and authoritative
• Increases distribution to impacted regions
• Overrides certain ranking filters for visibility
• Ensures posts are exempt from rate limits for the duration of the crisis

4. Approved Crisis Scenarios

Crisis tools may be activated only for:

• Public safety threats or emergencies
• Natural disasters (storms, floods, earthquakes)
• Major outages affecting essential services
• Security incidents or data breaches
• Critical infrastructure failures
• Urgent healthcare alerts
• Verified misinformation requiring immediate correction

5. Responsibilities of Organizations

Organizations using crisis tools must:

• Ensure all information is accurate and verified
• Avoid speculation, unconfirmed claims, or premature announcements
• Provide updates in a timely and consistent manner
• Use plain, understandable language
• Limit communications to relevant affected regions when geo-targeted

6. Prohibited Use of Crisis Tools

Crisis communication features may NOT be used for:

• Marketing or promotional purposes
• Political campaigns or advocacy
• General corporate announcements unrelated to emergencies
• Defamation, speculation, or blame assignment
• Manipulating public sentiment or markets

7. Authentication & Security Requirements

Organizations must maintain enhanced security during crisis events:

• Mandatory two-factor authentication
• Restricted access for authorized personnel only
• Dedicated crisis credentials logged in the Vibble Enterprise Dashboard
• Immediate reporting of suspected account compromise

8. Rate Limits & Priority Delivery

During verified crises, organizations may receive:

• Priority posting rights and visibility ranking boosts
• Exemption from certain reply/quote rate limits
• Temporary elevation of posts in local feeds and search
• Automatic distribution to relevant users (when safety-critical)

9. Crisis Misinformation Controls

Vibble enforces strict controls to prevent harmful misinformation during emergencies:

• Fact-checking integrations
• Automated downranking of unverified reports
• Context labels for disputed claims
• Rapid removal of harmful or panic-inducing content

10. Required Post Elements

Crisis posts must include:

• Clear description of the event
• Actionable instructions (if relevant)
• Official links or helpline numbers
• Time of last verification or update

11. Audit & Compliance Logs

All crisis communications are logged for:

• Regulatory reporting
• Post-crisis transparency reviews
• Misuse investigations
• Security audits

12. Misuse Penalties

Organizations that misuse crisis communication tools may face:

• Removal of all badges and verification
• Temporary or permanent communication restrictions
• Suspension of corporate accounts
• Legal review and escalation to authorities

13. Contact Information

Enterprise Safety Operations: enterprise-safety@vibble.to
Public Sector Relations: gov@vibble.to
Emergency Support: emergency@vibble.to
Legal Compliance: legal@vibble.to