Bot & Fake Account Detection Policy

1. Purpose & Scope

ReelCiety is designed to support authentic expression and genuine social interaction. Automated or fake accounts distort engagement metrics, enable abuse, facilitate fraud, and undermine confidence in the platform.

This policy establishes enterprise-grade standards to:

• Detect and mitigate automated and deceptive behavior
• Protect users from scams, misinformation, and impersonation
• Preserve integrity of feeds, discovery, and analytics
• Comply with global platform governance and election integrity laws
• Reduce legal, financial, and reputational risk to Nexa-Group

2. Definitions

For purposes of this policy:

• Bot Account: An account operated primarily by automated systems.
• Fake Account: An account misrepresenting identity, intent, or control.
• Inauthentic Behavior: Coordinated or deceptive actions that mislead users.
• Automation Abuse: Use of scripts or tools outside approved APIs.

3. Prohibited Account Types

• Accounts impersonating real individuals or organizations
• Mass-created accounts used for engagement inflation
• Accounts operated by click farms or engagement services
• Accounts designed to distribute spam, scams, or malware
• Covert political or influence operation accounts

4. Permitted Automation

Automation is permitted only when:

• Using officially documented ReelCiety APIs
• Clearly disclosing automated behavior where required
• Complying with rate limits and platform rules
• Not simulating human engagement deceptively

5. Detection Methodologies

ReelCiety employs layered detection systems including:

• Machine-learning behavioral analysis
• Device fingerprinting and session analysis
• Network correlation and graph modeling
• Velocity and frequency anomaly detection
• Manual Trust & Safety investigations

6. Signals & Indicators

• Unnatural posting or engagement frequency
• Identical content across multiple accounts
• Rapid account creation from shared infrastructure
• Abnormal interaction timing patterns
• Repeated evasion of enforcement actions

7. Verification & Identity Checks

ReelCiety may require additional verification where authenticity is unclear, including phone, email, identity, or organizational verification.

8. Enforcement Actions

Depending on severity and intent, actions may include:

• Temporary restrictions or challenges
• Visibility and reach reduction
• Feature suspension
• Permanent account removal
• Network-wide takedowns of coordinated clusters

9. Monetization & Advertising Restrictions

Bot or fake accounts are strictly prohibited from monetization, advertising, or paid promotion. Associated earnings may be forfeited.

10. Appeals & Review

Users may appeal enforcement actions through the Appeals System. Repeat offenders or coordinated networks may lose appeal eligibility.

11. Government & Election Safeguards

ReelCiety applies heightened detection during elections, crises, and public-interest events to prevent influence operations and coordinated manipulation.

12. Transparency & Reporting

Aggregate enforcement statistics related to bots and fake accounts may be published in ReelCiety Transparency Reports.

13. Legal & Regulatory Alignment

This policy supports compliance with:

• Digital Services Act (EU)
• Election integrity regulations
• Consumer protection and fraud laws
• Platform accountability frameworks

14. Continuous Improvement

Detection systems are continuously updated to address emerging threats, adversarial behavior, and evolving automation techniques.

15. Contact

Trust & Safety: safety@reelciety.com
Appeals: appeals@reelciety.com
Security: security@nexa-group.org