Account Restrictions & Feature Limitations Policy

1. Purpose & Scope

Friendium is designed as a real-identity social network that prioritizes trust, accountability, and healthy social interaction. Account restrictions and feature limitations are applied when user behavior poses risks to other users, platform stability, or legal compliance.

These measures allow Friendium and its parent company, Nexa-Group, to intervene early, correct harmful behavior, prevent escalation, and reduce the need for permanent enforcement actions such as account termination.

2. Guiding Enforcement Principles

• Proportionality: Restrictions are scaled to the severity and frequency of violations.
• Progressive Enforcement: Warnings and limited controls are favored before permanent action.
• User Safety: Immediate restrictions may be applied where harm is likely.
• Platform Integrity: Controls protect against misuse, manipulation, or abuse.
• Legal Compliance: Restrictions may be mandated by law or regulatory obligations.

3. Types of Account Restrictions

Friendium may impose one or more of the following restrictions depending on context:

3.1 Temporary Feature Limitations

• Posting or commenting limits
• Reaction, tagging, or mention restrictions
• Private messaging limitations
• Group creation or event hosting suspension
• Profile visibility reduction

3.2 Interaction Restrictions

• Blocking the ability to message non-connections
• Disabling friend requests temporarily
• Limiting comments on public posts
• Restricting participation in public discussions

3.3 Visibility & Distribution Controls

In certain cases, Friendium may reduce the visibility or distribution of content without removing it entirely. These measures are used to limit amplification while preserving context and due process.

• Reduced feed ranking
• Search discoverability limits
• Group or event recommendation suppression

3.4 Account-Level Restrictions

• Temporary account lock pending review
• Identity or authenticity re-verification requirements
• Mandatory policy acknowledgment before reactivation

4. Triggers for Restrictions

Restrictions may be applied in response to:

• Violations of Community Standards or platform policies
• Harassment, bullying, or abusive conduct
• Hate speech or discriminatory behavior
• Threats, intimidation, or violent language
• Spam, manipulation, or coordinated inauthentic behavior
• Misuse of reporting or safety tools
• Attempts to evade previous enforcement actions
• Legal or regulatory requirements

5. Duration of Restrictions

Restriction durations vary based on severity, user history, and risk level:

• Short-term: Hours or days (cool-down periods)
• Medium-term: Weeks or months
• Indefinite: Until compliance steps are completed

6. Escalation & Repeat Violations

Repeated or escalated violations may result in:

• Longer restriction periods
• Expanded feature limitations
• Suspension or permanent account removal
• Referral to the Repeat Offender Policy

7. User Notification & Transparency

When feasible, users will be notified of:

• The nature of the restriction
• Affected features
• Duration or review conditions
• Available appeal options

8. Appeals & Review

Users may appeal restrictions through Friendium’s Appeals & Review Process. Appeals are reviewed by trained moderation teams and may involve human oversight, contextual analysis, and additional evidence review.

9. Emergency & Safety Overrides

In situations involving credible threats, child safety risks, or imminent harm, Friendium may apply immediate restrictions without prior notice while investigations are conducted.

10. Relationship to Other Policies

This policy operates in conjunction with:

• Community Standards
• Enforcement & Penalty System
• Repeat Offender Policy
• Crisis & Incident Response Policy
• User Safety Center

11. Policy Updates

Friendium reserves the right to update this policy to reflect changes in law, platform design, safety research, or enforcement practices. Continued use of Friendium constitutes acceptance of updated terms.

12. Contact

Account & Enforcement Support: support@friendium.com
Appeals: appeals@friendium.com
Legal & Compliance: legal@nexa-group.org