ReelCiety Rate Limiting & Abuse Prevention Policy

This Rate Limiting & Abuse Prevention Policy explains how ReelCiety and its parent company, Nexa-Group, implement technical, behavioral, and algorithmic controls to prevent spam, automation abuse, scraping, denial-of-service attacks, and other forms of platform misuse.

1. Purpose & Threat Landscape

ReelCiety operates in an environment where high-velocity traffic, automated tooling, and malicious actors present ongoing risks to platform stability, user safety, and service availability. Rate limiting and abuse prevention are essential safeguards that protect both individual users and shared infrastructure.

These measures are designed to balance open participation with responsible use, ensuring fair access while preventing manipulation, disruption, or exploitation.

2. Scope of Application

This policy applies to all interactions with ReelCiety systems, including:

  • User accounts and sessions
  • Posting, commenting, liking, and sharing actions
  • Messaging and interaction requests
  • Search and discovery features
  • APIs, developer endpoints, and integrations
  • Web, mobile, and third-party client applications

3. Rate Limiting Principles

Rate limits are implemented to prevent excessive or abnormal activity that could degrade service quality or enable abuse. Limits may vary based on:

  • Account age and reputation
  • Verification or subscription status
  • Historical behavior patterns
  • Geographic and network signals
  • Endpoint sensitivity and resource cost

4. Types of Rate Controls

ReelCiety may apply multiple forms of rate control, including:

  • Per-minute or per-hour action limits
  • Daily interaction caps
  • Progressive throttling
  • Temporary cool-down periods
  • Hard blocks for extreme abuse

5. Abuse Signals & Detection

Automated systems continuously evaluate activity for abuse indicators, such as:

  • Unusual posting velocity
  • Repetitive or templated content
  • Mass interaction attempts
  • Suspicious IP or device behavior
  • Automation or scripting patterns
  • Coordinated network activity

6. Spam & Manipulation Prevention

Rate limiting supports broader anti-spam and manipulation strategies, including:

  • Limiting reach of suspicious content
  • Restricting engagement amplification
  • Preventing artificial trending
  • Disrupting coordinated inauthentic behavior

7. API & Developer Rate Limits

API access is subject to strict rate limits defined by endpoint, access tier, and use case. Developers must implement:

  • Request backoff mechanisms
  • Error handling for rate limit responses
  • Monitoring and alerting
  • Secure token management

8. Adaptive & Dynamic Controls

Rate limits are adaptive and may change dynamically based on:

  • Traffic spikes
  • Emerging abuse patterns
  • Security incidents
  • Infrastructure stress
  • Regulatory or legal obligations

9. User Impact & Notifications

Users affected by rate limits may receive:

  • Temporary restriction notices
  • In-app warnings or cooldown messages
  • Guidance on acceptable usage

In some cases, limits may be applied silently to prevent abuse escalation.

10. Enforcement Actions

Repeated or intentional abuse of platform limits may result in:

  • Temporary feature restrictions
  • Account suspension
  • Permanent account termination
  • IP or device-level blocks

11. False Positives & Review

ReelCiety acknowledges that automated systems may occasionally impact legitimate users. Affected users may submit appeals or support requests for review.

12. Infrastructure Protection

Rate limiting protects critical systems from overload, ensuring platform availability during peak usage and mitigating denial-of-service attempts.

13. Legal & Compliance Alignment

Abuse prevention measures align with applicable laws, including computer misuse statutes, platform safety obligations, and data protection requirements.

14. Policy Updates

This policy may be updated as threat landscapes evolve. Continued use of ReelCiety constitutes acceptance of updated controls.

15. Contact

Security Operations: security@reelciety.com
Abuse Prevention: abuse@reelciety.com
Legal & Compliance: legal@nexa-group.org

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