Webhooks Policy

1. Purpose & Scope

Webhooks allow ReelCiety to send near real-time notifications to approved endpoints when specific events occur on the platform. These events may include content updates, moderation actions, monetization changes, or system notices.

Webhook access is considered a privileged capability. All webhook consumers must comply with this policy, the Developer Conduct Code, and all applicable legal and privacy obligations.

2. Eligible Use Cases

Webhooks may be approved for legitimate operational and business purposes, including:

• Creator analytics and engagement dashboards
• Moderation tooling and compliance monitoring
• Payment and monetization event tracking
• Enterprise account administration
• Security alerts and system notifications

Use of webhooks for surveillance, profiling, advertising optimization without consent, or user tracking beyond disclosed purposes is prohibited.

3. Event Types & Data Minimization

ReelCiety applies strict data minimization principles. Webhooks will only include the minimum data necessary to deliver the event.

• Public content identifiers
• Event metadata (timestamps, IDs)
• Status changes (approved, removed, flagged)

Sensitive personal data, private messages, or protected attributes are never transmitted via webhooks unless explicitly authorized under a separate agreement.

4. Endpoint Registration & Approval

All webhook endpoints must be registered through the ReelCiety Developer Console and approved by Nexa-Group.

• Endpoints must use HTTPS with valid TLS certificates
• Endpoints must be owned and controlled by the approved organization
• Test endpoints may be required prior to production approval

5. Authentication & Signature Verification

To prevent spoofing and unauthorized access, all webhook deliveries are signed by ReelCiety.

• Applications must verify cryptographic signatures on every request
• Requests failing verification must be rejected
• Shared secrets must be rotated periodically

6. Delivery, Retries & Reliability

Webhooks are delivered on a best-effort basis. ReelCiety may retry failed deliveries according to internal retry schedules.

• Endpoints must respond promptly (typically under 5 seconds)
• Repeated failures may result in suspension
• Developers must implement idempotency handling

7. Rate Limits & Backpressure

To protect platform stability, ReelCiety may:

• Throttle webhook delivery rates
• Batch events during high-volume periods
• Temporarily pause delivery during incidents

Developers must design systems that tolerate bursts, delays, and partial deliveries without data loss or duplication.

8. Data Storage & Retention

Data received via webhooks is subject to the same retention and deletion requirements as API data.

• Data must be deleted when no longer required
• User deletions must be respected
• Redistribution of raw data is prohibited

9. Security Obligations

Webhook consumers must implement appropriate safeguards, including:

• Access controls and least-privilege permissions
• Encrypted storage for logs and payloads
• Monitoring for anomalous access or misuse

10. Monitoring & Audits

ReelCiety and Nexa-Group reserve the right to audit webhook usage, including:

• Endpoint behavior and response patterns
• Security posture and data handling practices
• Alignment with declared use cases

11. Suspension & Termination

Webhook access may be suspended or revoked for:

• Policy violations or misuse
• Security vulnerabilities
• Regulatory or legal requirements
• Failure to maintain endpoint reliability

12. Legal & Compliance Considerations

Developers remain responsible for compliance with all applicable data protection, consumer protection, and online safety laws in jurisdictions where webhook data is processed.

13. Policy Updates

This policy may be updated to reflect evolving security standards, legal requirements, or platform changes. Continued use of webhooks constitutes acceptance of the latest version.

14. Contact

Developer Support: dev@reelciety.com
Security Team: security@reelciety.com
Legal & Compliance: legal@nexa-group.org