Friendium Transparency & Enforcement Reporting
This policy outlines Friendium’s commitment to transparency, accountability, and public reporting regarding content moderation, enforcement actions, safety interventions, and platform integrity.
1. Purpose
Friendium is built as a real-identity social network where trust, accountability, and user safety are foundational principles. Transparency & Enforcement Reporting ensures that users, regulators, partners, and the public understand how Friendium enforces its rules and safeguards its community.
2. Scope of Transparency Reporting
Friendium publishes aggregated and anonymized data covering:
- Content removals and restrictions
- Account warnings, suspensions, and bans
- Appeals and reinstatement outcomes
- Safety escalations and crisis interventions
- Law enforcement and legal requests
- Spam, abuse, and coordinated harm mitigation
3. Enforcement Metrics Tracked
- Number of reports received by category
- Actioned versus non-actioned reports
- Average response and resolution times
- Repeat offender enforcement rates
- Automated vs human moderation actions
4. Reporting Frequency
Friendium may publish:
- Quarterly summaries of enforcement activity
- Annual Transparency Reports detailing trends and systemic risks
- Ad-hoc disclosures during major incidents or regulatory obligations
5. User-Facing Transparency
Affected users may receive:
- Clear explanations for enforcement actions
- Policy references supporting decisions
- Appeal instructions where applicable
- Status updates for submitted reports
6. Limitations on Disclosure
To protect safety, investigations, and privacy, Friendium does not disclose:
- Personally identifiable information
- Internal moderation thresholds or detection signals
- Ongoing law enforcement investigations
- Security vulnerabilities or exploit details
7. Law Enforcement & Government Requests
Transparency reporting may include:
- Number of data requests received
- Jurisdictional breakdowns
- Compliance rates
- Emergency disclosure statistics
8. Child Safety & High-Risk Reporting
Aggregate reporting may address:
- CSAM detection and reporting volumes
- Child safety escalations
- Collaboration with child protection organizations
9. Platform Integrity & Abuse Prevention
Friendium may disclose trends related to:
- Spam networks and fake accounts
- Coordinated harassment campaigns
- Misinformation patterns
- Malicious automation activity
10. Regulatory & Legal Alignment
Transparency practices align with:
- EU Digital Services Act (DSA)
- Online Safety regulations
- Data protection transparency requirements
- Consumer protection obligations
11. Methodology & Data Integrity
Friendium employs standardized methodologies to ensure:
- Consistency across reporting periods
- Accuracy of aggregated data
- Protection against misinterpretation
12. Independent Review & Audits
Where required, Friendium may support:
- Regulatory audits
- Independent assessments
- External integrity reviews
13. Continuous Improvement
Transparency reporting informs:
- Policy refinement
- Moderator training
- Product and safety design
- Risk mitigation strategies
14. Contact
Transparency Office: transparency@friendium.com
Legal & Compliance: legal@nexa-group.org