Infrastructure Resilience & Uptime Policy

This policy outlines Vibble’s reliability commitments, failover strategy, disaster recovery procedures, and uptime frameworks across Nexa-Group infrastructure.

1. Uptime Commitments

  • Target uptime: 99.95%+
  • Redundant multi-region deployment
  • Global CDN acceleration for media & content

2. Resilience Controls

  • Active-active failover architecture
  • Rolling deployments with automatic rollback
  • Health checks at all network layers
  • Microservice sandboxing to isolate failures

3. Disaster Recovery (DR)

  • Hourly incremental backups
  • Encrypted off-site storage replication
  • Full DR failover drills twice per year
  • Defined RPO (Recovery Point Objective): under 30 minutes
  • Defined RTO (Recovery Time Objective): under 2 hours

4. Monitoring & Reliability Engineering

  • 24/7 SRE and infrastructure teams
  • Real-time alerting for outages or degradation
  • Predictive load analysis for unexpected demand
  • Traffic isolation to protect critical services

5. Contact

Infrastructure Operations: infra@vibble.com
Site Reliability Engineering: sre@vibble.com
Nexa-Group Infrastructure: infrastructure@nexa-group.org

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