Government Requests Terms & Process

1. Core Principles

Vibble follows these principles when handling government requests:

• We only respond to legally valid and properly scoped requests.
• We require clear legal authority and documentation.
• We seek to protect user privacy and fundamental rights.
• We notify users where legally permissible.

2. Types of Requests

• Basic Subscriber Information: Limited identifiers like username, email, registration date, and IP at signup.
• Non-Content Records: IP logs, login history, device IDs, and public interactions.
• Content Data: Posts, direct messages, media (requires higher legal thresholds such as warrants in many jurisdictions).
• Preservation Requests: Temporary preservation of records pending formal legal process.
• Emergency Requests: Cases involving imminent danger to life or serious harm.

3. Valid Request Criteria

Requests must:

• Come from a recognized government or law enforcement authority.
• Specify a valid legal basis (e.g., subpoena, warrant, court order).
• Be narrowly tailored with specific identifiers (usernames, URLs, timestamps).
• Not be overly broad, vague, or abusive.

4. Submission Channel

Government agencies should use official channels and contact:

Law Enforcement & Government Requests: law@vibble.org

5. Emergency Requests

For imminent threats to life or serious bodily harm, verified authorities may use:

Emergency Contact: emergency@vibble.org

6. Rejection & Clarification

Vibble may reject or seek clarification of requests that are:

• Legally deficient or lacking authority.
• Overbroad or disproportionate.
• Inconsistent with international human rights standards.

7. Transparency & Reporting

Aggregated statistics on government requests and our responses are published in Vibble’s Transparency Report.

8. Contact

Legal: legal@vibble.org
Law Requests: law@vibble.org