User Suspension & Enforcement Guidelines

These guidelines outline how Vexor enforces Community Guidelines and Terms of Service, what enforcement actions may occur, how strikes accumulate, and how users can request review or reinstatement. Fairness, consistency, and user safety are at the core of our enforcement program.

1. Enforcement Objectives

Vexor's enforcement program is designed to uphold platform integrity while protecting users from harm, abuse, and illegal activities. Our objectives include:

  • Preventing harmful, illegal, or abusive content and behaviors
  • Maintaining user trust, platform reliability, and policy consistency
  • Applying clear and proportionate enforcement measures
  • Providing transparent pathways for remediation and appeals
  • Aligning enforcement actions with international safety laws and regulatory mandates

2. Types of Enforcement Actions

Depending on severity, Vexor may impose one or more of the following actions:

  • Content Removal: Deletion of videos, posts, comments, or media violating policy.
  • Warning Notices: Educational alerts explaining violations and corrective steps.
  • Feature Restrictions: Temporary loss of messaging, posting, live streaming, or monetization.
  • Suspensions: Temporary account lock preventing login or activity.
  • Permanent Account Termination: Removal of the account when violations are severe or repeated.
  • Shadow / Visibility Restrictions: Reduced distribution or reach for low-quality, borderline, or spam-like content.
  • Monetization Suspension: Temporary or permanent removal of earnings features.

3. Strike System & Warning Levels

Vexor uses a structured, escalating strike system to promote compliance. Enforcement severity increases when violations persist or escalate.

  • First Strike – Warning: Educational message; content removal if necessary.
  • Second Strike – Temporary Restriction: Feature limitation or short-term suspension.
  • Third Strike – Extended Suspension: 7–30 day suspension; possible loss of monetization.
  • Severe Violation – Immediate Termination: For egregious violations such as CSAM, terrorism, extreme violence, exploitation, or imminent harm, the account is permanently banned without prior strikes.

Strike expiration varies depending on violation type and regional legal requirements. Some categories (e.g., child safety) never expire.

4. Categories of Violations & Typical Responses

Common enforcement categories include:

  • Child Safety / CSAM: Immediate termination; mandatory reporting; evidence preservation.
  • Sexual Exploitation: Immediate removal and account termination.
  • Violent Threats & Terrorism: Immediate removal; permanent ban; law enforcement escalation.
  • Hate Speech / Harassment: Warnings or suspensions; termination for repeat offenses.
  • Spam, Scams & Fraud: Removal, suspension, monetization revocation, device and identity blocks.
  • Copyright Violations: Takedowns per DMCA; repeat violators may be terminated.
  • Impersonation: Account restrictions; may require identity verification.
  • Self-Harm & Suicide Content: Content removal; crisis resources; emergency intervention when necessary.

5. Evidence & Recordkeeping

To ensure integrity and compliance, Vexor securely retains:

  • Content snapshots and metadata
  • Moderator decision notes and timestamps
  • AI model signals and confidence scores
  • User reports and associated evidence
  • Legal request records and preservation orders

Records are stored per Vexor’s Data Retention Policy and may be preserved longer when legally required.

6. Notification & Transparency

Users affected by enforcement actions generally receive a notice containing:

  • The reason for enforcement
  • Links to the relevant policy section
  • The content that triggered enforcement when permissible
  • The duration of the restriction or suspension
  • Instructions for appeal

Notifications may be withheld in rare cases, including active law enforcement investigations or emergency safety incidents.

7. Appeals & Reinstatement

Users may challenge an enforcement action through Vexor’s Appeals System. Appeals include an independent review by a different moderation specialist or policy expert.

Appeals Contact: appeals@vexor.to

Appeals are prioritized based on severity, risk, and user safety. Reinstated cases may feed into internal quality improvements and AI retraining.

8. Monetization & Payout Consequences

Violations may result in restrictions on monetization. Possible consequences include:

  • Temporary monetization freeze
  • Permanent removal from monetization programs
  • Reversal of earnings tied to fraudulent or refunded transactions
  • Forfeiture of funds in confirmed fraud cases where legally permitted

9. Repeat & Coordinated Abuse

Vexor actively detects coordinated inauthentic behavior, botnets, and abusive networks. Actions may include:

  • Bulk account suspensions
  • Device and IP blocking
  • Payment instrument blacklisting
  • Information sharing with industry partners when lawful

10. Temporary Measures During Investigations

During active investigations, Vexor may apply temporary protective restrictions such as:

  • Account lock or freeze
  • Visibility limitation
  • Data preservation holds
  • Temporary removal of high-risk content

11. Geographic Variations & Local Law

Enforcement may vary based on country-specific laws, regulatory requirements, and government orders. In some regions, content may be restricted or blocked locally while remaining available globally.

12. Third-Party Reporting & Rights Holders

Vexor cooperates with authorized rights holders, regulators, and trusted flaggers. Valid reports may lead to expedited enforcement.

13. Prevention & Education

Vexor integrates educational tools to reduce violations:

  • Policy reminders before posting
  • Safety warnings for sensitive content
  • Media literacy resources
  • Creator compliance guides

14. Policy Updates & Changelogs

Enforcement rules evolve with platform features, safety requirements, and regulatory standards. Major updates are listed in changelogs within the Help Center.

15. Contact & Escalation

Appeals: appeals@vexor.to
Safety Team: safety@vexor.to
Legal: legal@vexor.to

16. Enforcement Metrics & Transparency Reporting

Vexor publishes quarterly and annual transparency reports that include:

  • Total content removals by category
  • Account suspensions and permanent bans
  • Appeal volume and success rates
  • Law enforcement request statistics
  • Automated vs. human enforcement ratios

17. Changes to These Guidelines

This document may be updated periodically to reflect regulatory changes, new safety technologies, or operational improvements. Continued use of Vexor indicates acceptance of updated guidelines.

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