Account Takeover Prevention Policy

1. Purpose & Objectives

Account takeovers present significant risks to users, communities, and platform integrity. This policy establishes Friendium’s approach to preventing, detecting, and mitigating unauthorized account access while balancing usability, privacy, and security.

2. Scope of Protection

This policy applies to all Friendium user accounts, including personal profiles, business pages, administrators, moderators, and legacy accounts. It covers access via web, mobile applications, APIs, and third-party integrations.

3. Common Account Takeover Threats

• Credential stuffing and password reuse attacks
• Phishing and social engineering
• Malware, spyware, or keylogging infections
• Unauthorized device or session hijacking
• Insider abuse or compromised credentials

4. Authentication Safeguards

Friendium employs layered authentication controls to reduce unauthorized access risks.

• Strong password requirements and validation
• Password hashing and secure credential storage
• Optional and enforced multi-factor authentication (MFA)
• Rate limiting on login attempts
• Session expiration and token rotation

5. Device & Session Management

Friendium monitors account access patterns to detect anomalies and suspicious behavior.

• Device recognition and login alerts
• Session tracking and revocation controls
• Geographic and behavioral risk scoring
• Automatic session termination for high-risk activity

6. Behavioral & Risk-Based Detection

Automated systems assess login attempts and account behavior to identify potential compromise.

• Unusual login locations or times
• Rapid changes to security settings
• Mass messaging or abnormal activity bursts
• Deviation from historical behavior patterns

7. Automated Protective Actions

When elevated risk is detected, Friendium may take protective actions, including:

• Temporary login challenges or verification prompts
• Session invalidation
• Temporary account restriction
• Password reset enforcement

8. Account Recovery Procedures

Friendium provides recovery mechanisms designed to restore legitimate access while preventing fraudulent claims.

• Email-based recovery flows
• Identity verification checks
• Manual review for high-risk cases
• Escalation for compromised high-profile accounts

9. User Responsibilities

Users play a critical role in account security. Users are expected to:

• Use unique, strong passwords
• Enable available security features
• Protect access to their devices and email accounts
• Report suspected compromise promptly

10. Prohibited Circumvention

Attempts to bypass Friendium’s security systems, evade detection, automate access, or abuse recovery processes are prohibited and may result in enforcement action.

11. Administrative & High-Risk Accounts

Accounts with elevated privileges may be subject to additional safeguards, including mandatory MFA, stricter access controls, and enhanced monitoring.

12. Incident Handling & Escalation

Confirmed or suspected account takeovers are handled according to Friendium’s incident response procedures, including containment, investigation, and remediation.

13. Legal & Compliance Considerations

Account security measures are implemented in alignment with applicable data protection laws and privacy obligations.

14. Limitations & Risk Acknowledgement

While Friendium applies industry-standard protections, no system can guarantee absolute security. Users acknowledge residual risk inherent to online services.

15. Policy Updates

This policy may be updated as threats evolve. Continued use of Friendium constitutes acceptance of the current version.

16. Contact

Account Security Support: security@friendium.com
Account Recovery: support@friendium.com
Legal & Compliance: legal@friendium.com