Cookie Policy

1. Purpose of This Policy

This Cookie Policy is intended to provide transparent information about the technologies used on ReelCiety, how they function, why they are used, and what choices users have regarding their use.

This policy should be read together with the ReelCiety Privacy Policy and Terms of Service.

2. What Are Cookies & Similar Technologies?

Cookies are small text files placed on your device when you visit a website or use an application. ReelCiety also uses similar technologies, including:

• Pixels and web beacons
• Local storage and session storage
• SDKs and mobile identifiers
• Server-side tracking and log identifiers

These technologies help us recognize devices, maintain sessions, improve security, and understand how the platform is used.

3. Categories of Cookies Used

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of ReelCiety and cannot be disabled. They are used for:

• User authentication and session management
• Security and fraud prevention
• Load balancing and infrastructure stability
• Account access and core platform functionality

3.2 Functional Cookies

Functional cookies enhance usability and personalization by remembering user preferences such as:

• Language and region settings
• Content display preferences
• Accessibility options
• Saved user configurations

3.3 Analytics & Performance Cookies

These cookies help us understand how users interact with ReelCiety so we can improve performance and user experience. They may collect:

• Page views and interaction patterns
• Error reports and crash diagnostics
• Feature usage and engagement metrics
• Aggregate traffic statistics

Data collected through analytics cookies is generally aggregated and does not directly identify individual users.

3.4 Advertising & Measurement Cookies

Where applicable, ReelCiety may use advertising or measurement technologies to:

• Measure ad performance and reach
• Prevent fraud and invalid traffic
• Limit ad frequency
• Support contextual advertising

ReelCiety does not permit third-party tracking that violates applicable privacy laws or our internal policies.

4. First-Party vs Third-Party Cookies

First-party cookies are set directly by ReelCiety and are used primarily for platform functionality and security.

Third-party cookies may be set by trusted service providers acting on our behalf (e.g., analytics, security, payments), subject to contractual data-protection obligations.

5. Legal Basis for Cookie Use

Depending on your jurisdiction, cookies are used based on:

• Legal obligation (security and fraud prevention)
• Legitimate interests (platform performance and analytics)
• User consent (where required by law)

6. Cookie Consent & Controls

Where required, ReelCiety provides cookie consent mechanisms allowing users to accept, reject, or manage non-essential cookies.

Users may also control cookies through browser or device settings, although disabling certain cookies may affect platform functionality.

7. Mobile Applications & SDKs

ReelCiety mobile applications may use SDKs and device identifiers that perform functions similar to cookies, including analytics, crash reporting, and security monitoring.

8. Data Retention

Cookies and related identifiers are retained for periods appropriate to their purpose, ranging from session-only storage to limited multi-month durations, unless required longer for security or legal reasons.

9. Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in technology, law, or platform functionality. Updates will be posted on ReelCiety and become effective upon publication.

10. Contact Information

Privacy Office: privacy@nexa-group.org
Data Protection Officer: dpo@nexa-group.org
Support: support@reelciety.com