Infrastructure Resilience & Uptime Policy
This policy outlines Vibble’s reliability commitments, failover strategy, disaster recovery procedures, and uptime frameworks across Nexa-Group infrastructure.
1. Uptime Commitments
- Target uptime: 99.95%+
- Redundant multi-region deployment
- Global CDN acceleration for media & content
2. Resilience Controls
- Active-active failover architecture
- Rolling deployments with automatic rollback
- Health checks at all network layers
- Microservice sandboxing to isolate failures
3. Disaster Recovery (DR)
- Hourly incremental backups
- Encrypted off-site storage replication
- Full DR failover drills twice per year
- Defined RPO (Recovery Point Objective): under 30 minutes
- Defined RTO (Recovery Time Objective): under 2 hours
4. Monitoring & Reliability Engineering
- 24/7 SRE and infrastructure teams
- Real-time alerting for outages or degradation
- Predictive load analysis for unexpected demand
- Traffic isolation to protect critical services
5. Contact
Infrastructure Operations: infra@vibble.com
Site Reliability Engineering: sre@vibble.com
Nexa-Group Infrastructure: infrastructure@nexa-group.org
