Friendium User Safety Center
The Friendium User Safety Center serves as the central hub for safety resources, reporting tools, protective controls, and educational guidance. It is designed to empower users to protect themselves and others while ensuring that Friendium operates as a responsible, real-identity social network.
1. Purpose of the User Safety Center
The User Safety Center provides transparency into Friendium’s safety systems, explains user rights and responsibilities, and offers direct access to reporting, privacy, and protection tools. It exists to reduce harm, promote respectful interaction, and support individuals in vulnerable situations.
2. Scope & Applicability
The Safety Center applies to all Friendium users, including individuals, businesses, organizations, and verified real-identity accounts. It covers activity across posts, comments, messages, profiles, events, and off-platform behavior that impacts on-platform safety.
3. Core Safety Principles
- Human dignity and personal safety come first
- Real-identity accountability reduces abuse
- Proportional enforcement ensures fairness
- Transparency builds trust
- Legal compliance is mandatory
4. Reporting Tools & Access
Users can access reporting tools directly from content, profiles, messages, and the Safety Center dashboard. Reporting is available for both personal harm and harm observed against others.
- Report posts, comments, or profiles
- Report private messages
- Report impersonation or fraud
- Report threats or emergency situations
- Report child safety concerns
5. Safety Escalation Awareness
The Safety Center explains how Friendium escalates high-risk reports, including threats of violence, suicide indicators, and child exploitation. Users are informed when reports are prioritized due to imminent risk.
6. Blocking, Muting & Restriction Tools
Friendium provides layered controls to allow users to manage unwanted interactions:
- Block accounts entirely
- Mute users without notification
- Restrict comments or replies
- Limit who can message you
- Control tagging and mentions
7. Privacy & Identity Protection
As a real-identity platform, Friendium prioritizes privacy protections through configurable profile visibility, content audience controls, and identity safeguards against impersonation and misuse.
8. Anti-Harassment & Abuse Resources
The Safety Center includes guidance for users experiencing harassment, bullying, or coordinated abuse, including:
- How to document abuse
- When to escalate reports
- How enforcement decisions are made
- What to expect after reporting
9. Hate, Discrimination & Extremism Awareness
Educational materials explain how Friendium defines and enforces rules against hate speech, discrimination, and extremist content, including examples and enforcement outcomes.
10. Child Safety & Minor Protection
The Safety Center provides dedicated guidance for parents, guardians, and young users on identifying grooming behaviors, reporting concerns, and understanding how Friendium cooperates with child protection authorities.
11. Self-Harm & Crisis Support
Friendium includes crisis resources and guidance for users experiencing emotional distress or suicidal thoughts. The Safety Center highlights available support options and encourages off-platform professional help.
12. Misinformation & Harmful Content Education
Users can learn how Friendium addresses misinformation that poses real-world harm, including health misinformation, scams, and coordinated manipulation campaigns.
13. Appeals & User Rights
The Safety Center explains how users can appeal enforcement actions, what information is reviewed, and the limitations of appeal outcomes. Appeals do not guarantee reversal.
14. Transparency & Public Accountability
Friendium may publish aggregated safety statistics, enforcement trends, and policy updates. The Safety Center acts as the entry point for transparency and integrity disclosures.
15. Data Use & Retention for Safety
Safety-related data is processed and retained in accordance with Friendium’s Privacy Policy, legal obligations, and legitimate safety interests.
16. Cooperation with Authorities
The Safety Center clarifies when Friendium may cooperate with law enforcement or emergency services, subject to lawful requests and jurisdictional requirements.
17. Limitations & Platform Discretion
Friendium reserves discretion to act beyond listed measures when credible safety risks are identified. The Safety Center does not create contractual guarantees of specific outcomes.
18. Updates & Continuous Improvement
Safety resources evolve based on user feedback, emerging threats, regulatory changes, and operational learnings.
19. Contact & Support
User Safety: safety@friendium.com
Emergency Situations: emergency@friendium.com
Legal & Compliance: legal@nexa-group.org
