Self-Harm & Suicide Prevention Policy
This policy describes how Vibble responds to content involving self-harm, suicidal ideation, and severe emotional distress, and how we connect users to crisis support resources.
1. Prohibited Content
Vibble does not allow content that:
- Provides instructions or tips on how to self-harm or attempt suicide.
- Actively encourages others to self-harm, including dares or challenges.
- Glorifies, romanticizes, or fetishizes self-harm or suicide.
- Shares graphic images or videos of self-injury.
2. Allowed but Sensitive Content
We may allow non-graphic content that references self-harm in supportive or recovery-oriented ways:
- Personal stories of recovery or survival.
- Posts seeking help, expressing distress, or asking for support.
- Educational content about mental health and crisis intervention.
Such content may be subject to limited reach or warnings to balance support with user protection.
3. Detection & Triage
Vibble uses a combination of automated signals, user reports, and trained safety reviewers to identify content that may indicate imminent self-harm risk. High-risk content is prioritized in review queues and escalated to specialist teams where necessary.
4. Crisis Intervention Steps
When we detect serious self-harm risk, we may:
- Hide or limit the spread of harmful content.
- Display in-app prompts encouraging the user to seek help.
- Provide links to local crisis lines, emergency services, and mental-health resources.
- In extreme cases, cooperate with emergency services where legally justified and feasible.
5. User Support Tools
Users can report self-harm content using the “Self-harm or suicide concern” category in the report flow. We encourage:
- Reporting content when you believe someone may be at immediate risk.
- Avoiding public shaming or sharing harmful content further.
- Sending supportive, non-judgmental messages when appropriate and safe.
6. Privacy & Sensitivity
We treat self-harm reports with high confidentiality. Information is shared internally on a strict need-to-know basis and externally only when necessary to prevent serious harm or comply with applicable law.
7. Contact
For safety concerns or policy clarification:
Safety & Wellbeing: safety@vibble.org
Emergency Escalations: emergency@vibble.org
Support: support@vibble.org
8. Policy Updates
This policy will evolve in consultation with mental-health experts, crisis organizations, and regulatory expectations to improve user safety while allowing supportive discussion.
