Reporting (User Reports, Safety Reports)

1. Scope & Purpose

This policy applies to any content that may violate criminal law or pose serious risk. Examples include:

• Child sexual abuse material (CSAM) or minor exploitation
• Terrorism, violent extremism, or recruitment
• Doxxing or exposure of private personal data
• Illicit trade (weapons, drugs, stolen goods)
• Threats of violence or harm
• Human trafficking or exploitation
• Fraud, scams, financial crime, or coordinated illegal activity

2. How to Report Illegal Content

Users can report illegal content through the following channels:

• In-App Reporting: Report button → “Illegal Content” / “Child Safety”.
• Help Center: Submit a report via the “Report Illegal Content” form.
• Email (Non-Emergency): law@vexor.to
• Emergency Escalations: emergency@vexor.to

Include URLs, usernames, timestamps, and details to assist review.

3. Immediate Actions & Triage

High-risk reports (CSAM, imminent harm) trigger immediate escalation:

• Content removal or disablement
• Evidence preservation
• Priority review by Safety Teams
• Law enforcement notification where required

4. Child Safety & CSAM

Vexor has a zero-tolerance policy for CSAM:

• Immediate removal
• Mandatory reporting to authorities
• Evidence preserved securely
• Reporter's identity protected where allowed by law

5. Terrorism, Threats & Extremism

Vexor immediately removes extremist content or credible threats, escalates to counter-terrorism authorities, and preserves all relevant data.

6. Doxxing & Privacy Violations

• Immediate removal of personal data posted maliciously
• Victim support and guidance
• Suspension or termination of repeat offenders

7. Evidence Preservation

For criminal investigations, Vexor securely preserves:

• Original content files
• Metadata (IP, device ID, timestamps)
• Moderator notes
• User reports
• Relevant messages and logs

8. Working with Law Enforcement

Vexor cooperates with legally valid requests:

• Court orders, subpoenas, emergency disclosures
• Assessment of legal sufficiency and geographic scope
• User notification when permitted
• Strict data minimization and privacy principles

Law Enforcement Contact: law@vexor.to

9. Anonymous Reporting

Anonymous and confidential reports are accepted. Vexor protects reporter identity when legally possible.

10. False Reports

Abuse of reporting tools may result in:

• Warnings
• Report tool restrictions
• Account suspension
• Referral to authorities (for criminal misuse)

11. Response Timelines

• Emergency / CSAM: Immediate.
• Serious Illegal Content: 1–72 hours.
• Non-Emergency: Up to 7 business days.

12. Support for Victims

• Guidance on evidence preservation
• Account security consultation
• Prioritized review queue
• Referral to local support organizations

13. Transparency & Metrics

Summary statistics on illegal content reports, law enforcement requests, and enforcement actions will be included in Vexor’s Quarterly and Annual Safety Reports.

14. International Considerations

Vexor assesses illegal content based on jurisdiction-specific laws and may restrict or block content regionally where required.

15. Submitting Evidence Safely

• Do not publicly repost illegal material
• Use in-app reporting or encrypted submissions
• Do not attempt to investigate offenders yourself

16. Contact & Escalation

Emergency Threats: emergency@vexor.to
Law Enforcement: law@vexor.to
Safety Team: safety@vexor.to

17. Policy Updates

Vexor may update this policy in response to regulatory changes, operational improvements, or safety findings. Continued use of the platform indicates acceptance.