Friendium Blocking, Muting & Restricted Lists Policy
This policy explains how users of Friendium, operated by Nexa-Group, can control interactions, prevent unwanted contact, and protect personal boundaries through blocking, muting, and restricted list features.
1. Purpose & Rationale
Friendium is a real-identity social network designed to foster meaningful and respectful connections. To support user safety, autonomy, and emotional well-being, Friendium provides robust tools that allow users to limit or prevent interactions with others.
Blocking, muting, and restricted lists empower users to manage their social environment without requiring formal moderation intervention in every case.
2. Scope of This Policy
This policy applies to all users, accounts, pages, groups, and interactions on Friendium, including posts, comments, messages, tags, mentions, reactions, and profile visibility.
3. Definitions
- Blocking: A complete prevention of interaction between two accounts.
- Muting: A visibility control that hides content without notifying the other user.
- Restricted Lists: Custom audience controls that limit what specific users can see or do.
4. Blocking Functionality
When a user blocks another account, the following restrictions apply immediately:
- No direct messages can be sent or received.
- No posts, comments, or reactions can be exchanged.
- Profiles become invisible to each other.
- Existing connections are automatically removed.
- Future connection requests are disabled.
5. Effects of Blocking on Existing Content
Blocking does not retroactively delete past content but hides it from view between the involved parties.
6. Muting Functionality
Muting allows users to reduce unwanted exposure without alerting the muted party.
- Muted users’ posts may be hidden from feeds.
- Notifications from muted users are suppressed.
- Muted users are not informed of the action.
7. Temporary vs Permanent Muting
Friendium may offer time-based muting options (e.g., 24 hours, 7 days, indefinitely), allowing users to manage short-term conflicts or content overload.
8. Restricted Lists Overview
Restricted lists enable users to customize audience visibility and interaction rights for selected accounts.
9. Common Restricted List Use Cases
- Limiting who can see personal updates
- Preventing certain users from commenting
- Reducing visibility without blocking
- Managing professional vs personal audiences
10. Content Visibility for Restricted Users
Users on restricted lists may only see content explicitly shared with them or public content, depending on the configuration chosen by the account holder.
11. Comment & Interaction Restrictions
Restricted users may be prevented from commenting, reacting, or tagging, depending on the selected restrictions.
12. Notifications & Transparency
Friendium does not notify users when they are muted or added to restricted lists. Blocking may be indirectly inferred but is not explicitly disclosed.
13. Abuse Prevention & Safeguards
Blocking and restriction tools are intended for personal safety and comfort. Misuse of these tools to evade accountability may be reviewed by Friendium.
14. Interaction with Moderation & Enforcement
Blocking or muting does not replace reporting mechanisms. Serious violations should still be reported to Friendium for review.
15. Blocking in Group & Page Contexts
Blocking applies across Friendium globally, but group administrators may have additional moderation powers independent of user-level blocks.
16. Limits on Blocking
Friendium may impose reasonable limits on the number of accounts that can be blocked within a certain timeframe to prevent abuse of the feature.
17. Law Enforcement & Legal Exceptions
Blocking and restriction settings may be overridden where legally required for safety, investigations, or compliance with lawful orders.
18. Accounts Under Investigation
If an account is under active investigation, certain blocking or restriction actions may be temporarily limited to preserve evidence.
19. Impact on Recommendations & Discovery
Blocked users are excluded from friend recommendations, search results, and discovery features involving the blocking account.
20. Children & Vulnerable Users
Enhanced blocking and restriction defaults apply to accounts associated with minors or vulnerable populations.
21. User Responsibility
Users are responsible for managing their own blocking and restriction settings and reviewing them periodically.
22. Platform Integrity Considerations
Friendium monitors aggregate patterns to detect coordinated abuse, harassment campaigns, or attempts to manipulate blocking systems.
23. Appeals & Disputes
Users cannot appeal being blocked or muted by another user. Platform-level enforcement actions remain subject to appeal under the Appeals & Review Process.
24. Policy Updates
This policy may be updated to reflect new safety features, regulatory requirements, or evolving best practices.
25. Contact Information
User Safety Support: safety@friendium.com
Privacy Office: privacy@friendium.com
General Support: support@friendium.com