Account Takeover Prevention Policy

1. Purpose & Security Commitment

Account integrity is fundamental to user trust, platform safety, and regulatory compliance. ReelCiety employs layered technical, procedural, and behavioral safeguards to prevent account takeovers, mitigate credential compromise, and reduce downstream harm.

2. Threat Models Addressed

This policy addresses common and emerging account takeover vectors, including:

• Credential stuffing and brute-force attacks
• Password reuse and data-breach exploitation
• Phishing and social-engineering schemes
• Malware-based credential theft
• Session hijacking and token abuse
• SIM-swap and phone-number compromise

3. Authentication Safeguards

ReelCiety enforces modern authentication protections, which may include:

• Strong password requirements
• Password hashing and secure storage
• Rate-limited login attempts
• Progressive authentication challenges
• Multi-factor authentication (MFA) where available

4. Device & Session Monitoring

The platform monitors login behavior to detect anomalies, including:

• New or unrecognized devices
• Unusual geographic access
• Rapid session switching
• Concurrent logins from disparate locations

Suspicious sessions may be limited, challenged, or terminated automatically.

5. Behavioral Risk Signals

ReelCiety evaluates post-login activity to identify potential compromise, such as:

• Sudden changes in posting behavior
• Unexpected mass messaging or interactions
• Profile edits inconsistent with prior use
• Monetization or payout changes

6. Automated Protective Actions

When account takeover risk is detected, ReelCiety may:

• Require password reset
• Invalidate active sessions
• Restrict sensitive features
• Temporarily lock the account
• Initiate manual security review

7. User Responsibilities

Users are responsible for maintaining account security, including:

• Using unique passwords
• Protecting login credentials
• Enabling additional security features where offered
• Reporting suspected compromise promptly

8. Phishing & Social Engineering Defense

ReelCiety actively works to disrupt phishing attempts by:

• Blocking known malicious domains
• Detecting impersonation attempts
• Educating users through in-product warnings
• Removing fraudulent content and accounts

9. Recovery & Account Restoration

Users who believe their account has been compromised may request recovery. Restoration may require identity verification and security checks to prevent unauthorized access.

10. Third-Party Integrations

Accounts connected to third-party services are subject to additional risk. ReelCiety may limit or revoke integrations that present security concerns.

11. Internal Access Controls

Employee and contractor access to user accounts is strictly limited, logged, and audited in accordance with Nexa-Group security governance standards.

12. Incident Escalation

Large-scale or coordinated takeover attempts trigger escalation to security operations, legal, and incident response teams.

13. Legal & Regulatory Alignment

Account protection practices align with applicable cybersecurity, privacy, and consumer-protection regulations.

14. Limitations & Disclaimer

While ReelCiety implements robust safeguards, no system can guarantee absolute security. Nexa-Group disclaims liability for losses resulting from user failure to follow security best practices, to the extent permitted by law.

15. Policy Updates

This policy may evolve in response to new threats, technologies, or legal requirements. Continued use of ReelCiety constitutes acceptance of updates.

16. Contact

Account Security: security@reelciety.com
Account Recovery: support@reelciety.com
Legal & Compliance: legal@nexa-group.org