Virtual Currency Policy

1. Introduction & Purpose

ReelCiety may offer virtual currency or digital credits that allow users to access premium features, support creators, unlock content, or participate in platform-specific programs. Virtual currency is a licensed digital service, not real money, property, or a financial instrument.

2. Nature of Virtual Currency

• Virtual currency has no cash value and is not legal tender.
• It is non-transferable outside the ReelCiety platform.
• It cannot be exchanged for fiat currency unless explicitly stated.
• Ownership remains with Nexa-Group; users receive a revocable license.

3. Eligibility & Account Requirements

To purchase or use virtual currency, users must:

• Have an active ReelCiety account in good standing
• Meet minimum age requirements
• Comply with all platform policies
• Use authorized payment methods

4. Purchasing Virtual Currency

Virtual currency may be purchased directly through ReelCiety or via approved app stores or payment processors. Prices, bundles, and promotions may vary by region and are subject to change.

5. Use of Virtual Currency

Virtual currency may be used for:

• Creator tips, gifts, or support features
• Premium visibility or engagement tools
• Subscription-related features
• Other platform services as introduced

6. Prohibited Uses

• Selling or trading currency outside ReelCiety
• Using currency for illegal activities
• Attempting to manipulate balances or transactions
• Using bots or automation to acquire currency

7. No Refunds or Exchanges

Except where required by law, virtual currency purchases are final and non-refundable. Used or partially used balances cannot be refunded.

8. Expiration & Forfeiture

Virtual currency may expire after a period of inactivity or be forfeited if:

• An account is terminated for policy violations
• Fraud or abuse is detected
• Required by legal or regulatory action

9. Account Suspension & Balance Impact

Suspended or terminated accounts may lose access to virtual currency. Nexa-Group is not obligated to compensate users for forfeited balances.

10. Fraud Detection & Monitoring

ReelCiety monitors transactions to prevent fraud, money laundering, and abuse. Suspicious activity may trigger account review or restrictions.

11. Regulatory Compliance

Virtual currency systems are designed to comply with applicable financial, consumer protection, and anti-fraud laws. Features may be restricted in certain jurisdictions.

12. Changes to Virtual Currency Programs

Nexa-Group reserves the right to modify, suspend, or discontinue virtual currency programs at any time, with or without notice, where permitted by law.

13. Limitation of Liability

Nexa-Group shall not be liable for loss of virtual currency due to user error, unauthorized access caused by compromised credentials, or platform downtime.

14. Governing Law

This policy is governed by the same jurisdiction and legal framework as ReelCiety’s Terms of Service.

15. Contact Information

Virtual Currency & Billing: billing@reelciety.com
User Support: support@reelciety.com
Legal: legal@nexa-group.org