ReelCiety Accessibility Compliance (WCAG 2.1)
This Accessibility Compliance Policy outlines how ReelCiety ensures inclusive, accessible, and equitable access to its platform in accordance with WCAG 2.1 guidelines and applicable global accessibility laws.
1. Accessibility Commitment
ReelCiety is committed to providing an inclusive digital environment where users of all abilities can create, discover, and engage with content. Accessibility is a core design principle embedded across product development, content moderation, and platform governance.
As a visual-first platform operated by Nexa-Group, ReelCiety recognizes that accessibility is essential to equal participation and compliance with global civil rights and disability protection frameworks.
2. Applicable Standards
ReelCiety aligns its accessibility practices with:
- Web Content Accessibility Guidelines (WCAG) 2.1 – Level AA
- WAI-ARIA Authoring Practices
- EN 301 549 (EU accessibility standard)
- Americans with Disabilities Act (ADA)
- European Accessibility Act (EAA)
- Relevant regional accessibility and anti-discrimination laws
3. Scope of Accessibility Coverage
This policy applies to all ReelCiety services, including:
- Web platform and mobile applications
- User interfaces, navigation, and controls
- Creator tools and dashboards
- Advertising and monetization interfaces
- Search, discovery, and recommendation systems
- Customer support and safety reporting tools
4. Perceivable Content
ReelCiety ensures that information and user interface components are perceivable to users with different sensory abilities by implementing:
- Text alternatives for non-text content
- Captions and subtitles for video content where supported
- Support for screen readers and assistive technologies
- Sufficient color contrast between text and backgrounds
- Responsive layouts that adapt to zoom and text scaling
5. Operable Interfaces
All interactive elements on ReelCiety are designed to be operable through multiple input methods, including:
- Keyboard-only navigation
- Assistive input devices
- Touch and gesture alternatives
- Accessible focus indicators and logical tab order
6. Understandable Information
ReelCiety prioritizes clarity and predictability by:
- Using clear, consistent navigation patterns
- Providing descriptive labels and instructions
- Offering error prevention and recovery guidance
- Avoiding unnecessary complexity in core flows
7. Robust & Compatible Design
Platform components are built to remain compatible with current and future assistive technologies through:
- Semantic HTML structure
- ARIA attributes where appropriate
- Ongoing compatibility testing
- Backward compatibility considerations
8. Creator Accessibility Responsibilities
Creators are encouraged and supported to produce accessible content. ReelCiety may provide:
- Captioning and alt-text tools
- Accessibility guidance and prompts
- Best practice education
- Visibility prioritization for accessible content
9. Automated & Manual Accessibility Testing
ReelCiety employs a combination of:
- Automated accessibility audits
- Manual testing by trained specialists
- User feedback and issue reporting
- Third-party assessments where required
10. Known Limitations
Certain user-generated content may present accessibility challenges beyond platform control. ReelCiety works to mitigate these through tools, guidance, and contextual notices where feasible.
11. Reporting Accessibility Issues
Users may report accessibility barriers or request assistance through:
- Email: accessibility@reelciety.com
- Support Center accessibility forms
- In-app feedback mechanisms
12. Continuous Improvement
Accessibility is an ongoing effort. ReelCiety regularly reviews and enhances accessibility features based on technological advancements, legal requirements, and community feedback.
13. Governance & Oversight
Accessibility initiatives are overseen by Nexa-Group governance teams in coordination with product, legal, and compliance departments.
14. Policy Updates
This policy may be updated to reflect changes in standards, regulations, or platform functionality. Material changes will be communicated publicly.
15. Contact
Accessibility & Inclusion: accessibility@reelciety.com
Trust & Safety: safety@reelciety.com
Legal & Compliance: legal@nexa-group.org