Anti-Harassment Filters Policy

1. Purpose & Design Principles

Harassment undermines user safety, participation, and trust. ReelCiety implements layered anti-harassment filters to protect individuals and communities while preserving freedom of expression and legitimate discourse. Filters are designed around the principles of proportionality, accuracy, user agency, and transparency.

2. Scope of Coverage

Anti-harassment filters may be applied to:

• Public comments and replies
• Mentions and tags
• Direct messages and message requests
• Live chat during streams
• Profile bios and display names

3. Automated Detection Systems

ReelCiety uses automated systems to identify potentially harmful interactions, including:

• Repeated unwanted contact patterns
• Abusive language, slurs, or threats
• Targeted harassment against individuals or groups
• Coordinated pile-ons or brigading behavior
• Known scam, extortion, or coercion signals

Detection models are continuously evaluated and updated to reduce bias and false positives.

4. User-Controlled Filter Tools

Users may customize their experience using built-in filter controls:

• Keyword and phrase blocking
• Emoji, symbol, or language-based filters
• Filters for accounts without profile photos or recent activity
• Filters for accounts created within a specified time window

5. Severity-Based Filtering

Filters may apply different actions depending on severity:

• Low Risk: Content is hidden or collapsed pending user action
• Medium Risk: Content is limited in visibility and queued for review
• High Risk: Content is blocked and escalated to safety teams

6. Protection Against Coordinated Abuse

ReelCiety actively monitors for coordinated harassment campaigns, including mass mentions, repetitive targeting, or off-platform mobilization. Protective actions may include:

• Temporary interaction limits
• Reply-only or follower-only comment modes
• Rate limiting or cooldown periods
• Account-level enforcement actions

7. Filters for Vulnerable Users

Additional protections may be automatically enabled for:

• Minors
• Accounts experiencing active harassment
• Users involved in sensitive or high-visibility discussions

8. Transparency & User Awareness

Where feasible, ReelCiety provides contextual notices when content is filtered, including explanations of why an interaction was limited. Users may adjust filter sensitivity at any time.

9. Appeals & Error Handling

Users may appeal filtering decisions if they believe content was incorrectly limited. Appeals are reviewed by trained moderation staff using consistent standards.

10. Data Use & Privacy

Harassment detection relies on limited analysis of interaction data. ReelCiety does not sell or repurpose filtered content for unrelated advertising or profiling.

11. Enforcement Consequences

Attempts to evade filters, engage in repeated harassment, or abuse reporting mechanisms may result in:

• Feature restrictions
• Account suspension
• Permanent account removal

12. Legal & Regulatory Alignment

Anti-harassment systems are implemented in alignment with applicable laws concerning harassment, hate speech, online safety, and freedom of expression.

13. Policy Updates

ReelCiety may update this policy as technology, safety risks, or legal requirements evolve. Continued use of interaction features constitutes acceptance of the revised policy.

14. Contact

Safety Team: safety@reelciety.com
Appeals: appeals@reelciety.com
Legal: legal@nexa-group.org